Psychology and Counselling services are available via In-person only, Mixed, or Telehealth only formats.

Services are delivered by Registered Psychologists (General Psychologists or Clinical Psychologists).  The clinicians working with Telesol Psychology are independent health practitioners.

We sometimes also employ Provisional Psychologists (psychologists who are in their final stages of training before becoming independant practitioners).

A referral is not required, but patients who are referred by their GP under the Better Access Initiative may receive a Medicare rebate if eligible.  The Better Access Initiative mas also be referred to as Better Access to Mental Health (BAMH) or a GP Mental Health Care Plan.

Please refer to our New Patients page.

Please see our current fees here

As part of the intake process, we will request your credit card / debit card details which are stored securely.  Following your consultations, your card will be debited.  If you qualify for a Medicare rebate, this will also be processed and the rebate will be deposited in your nominated account.  We accept Visa or Mastercard.

Clients who are funded under Work Cover / TAC / NDIS / Private Insurance are managed in a similar fashion: you are billed after the service and you must then claim your rebate from your funder.

Please note that this is the only way we accept payment. 

Patients are required to pay a private fee.  Eligible patients referred under the Better Access Initiative are entitled to a Medicare rebate which covers part of the cost.  We can help you claim this rebate.

The clinicians working with Telesol Psychology are independent health practitioners and determine their own fees.  Typically, practitioners do not Bulk Bill. 

Patients who are seeking a lower price option may wish to consider the Telehealth Only Service which is offered at a discount.

• Price
• Wait Times
• Convenience
• Accessibility
• Time efficiency
• Portability

The technology is simple. You require a stable internet and a connected device (phone, tablet, computer). No special software / app is needed. A link is simply sent for you to open.

Most practitioners use Teams for Telehealth Consultations (see below for details).

You can join a Teams meeting anytime, from any device, whether or not you have a Teams account. If you
don’t have an account, follow these steps to join as a guest.

1. Go to the meeting invite and select Join Microsoft Teams Meeting.
2. That’ll open a webpage, where you’ll see two choices: Download the Windows app and Join on the
   web instead. If you join on the web, you can use either Microsoft Edge or Google Chrome. Your
   browser may ask if it’s OK for Teams to use your mic and camera. Be sure to allow it so you’ll be seen
   and heard in your meeting.
3. Enter your name and choose your audio and video settings. If the meeting room (or another device
   that’s connected to the meeting) is nearby, choose Audio off to avoid disrupting. Select Phone audio if
   you want to listen to the meeting on your mobile phone.
4. When you’re ready, hit Join now.
5. This will bring you into the lobby. We’ll notify the meeting organizer that you’re there, and someone in
   the meeting can then admit you

1 hour of time is booked per consultation.  This consists of a 50 minute consultation and 10 minutes of associated administration time.

This is detailed in our: Management of Personal Information Policy.